Orders are shipped from one of our fulfillment centers or trusted international suppliers, depending on product availability and the customer's delivery location. Our primary fulfillment locations include:

• China: HENAN YANGZHIHAN TRADING Co., LTD, Zhengzhou, Henan Province
• United States: Fulfillment Center, Fort Lauderdale, Florida

Products may be shipped from different locations to ensure the fastest and most efficient delivery.

Shipping Destinations

We currently ship to selected international destinations. Shipping availability and delivery options will be displayed at checkout based on the customer's shipping address.

Shipping Options & Delivery Times

We offer the following shipping methods for most destinations:

• Free Shipping: Estimated delivery within 7–14 business days
• Express Shipping: Estimated delivery within 5–9 business days

Delivery estimates are provided in good faith and are not guaranteed. Actual delivery times may vary due to customs clearance, weather conditions, public holidays, carrier delays, or other circumstances beyond our control.

Shipping costs (if applicable) and available shipping methods will be displayed at checkout based on your delivery location.

Order Processing

All orders are processed within 1–5 business days before dispatch.

Processing times may be extended during peak seasons, promotional events, or public holidays.

Shipping Protection

All orders include complimentary Shipping Protection, covering packages that are lost, damaged, or stolen while in transit.

If your package is delayed, lost, or arrives damaged, please contact support@varelloclub.com within 7 days of the estimated delivery date so we can investigate and open a claim with the shipping carrier where applicable.

Tracking Information

A tracking number will be provided once your order has been dispatched.

Tracking information may take up to 72 business hours to appear in the courier's tracking system.

Please note that customs inspections, weather conditions, and local courier delays may affect tracking updates and delivery times. These circumstances are beyond our control.

Customs, Duties & Taxes

Varello Club covers all applicable import duties, customs fees, VAT, GST, sales taxes, and other import-related charges for eligible destinations where this service is offered. Customers will not be required to pay any additional import charges beyond the amount displayed at checkout.

If you are charged import duties, taxes, brokerage fees, or customs-related charges in error or for customs verification purposes, please contact support@varelloclub.com with proof of payment. We will review your claim and reimburse eligible charges where applicable.

Responsibility & Delivery Issues

Varello Club ensures that all products are securely packaged before shipment.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Once a shipment has been marked as Delivered by the carrier, responsibility for the package transfers to the customer. We are not liable for packages that are lost, stolen, or misplaced after confirmed delivery.

If you believe your order has been misdelivered, please contact the shipping carrier first and then reach out to our support team. We will do our best to assist you.

Nothing in this Shipping Policy limits or excludes any statutory consumer rights available under the applicable laws of your country or region.

Multiple Items / Separate Shipments

If your order contains multiple items, they may be shipped separately to reduce delivery times.

Each shipment will receive its own tracking number.

Customer Service

If you have any questions regarding your order, shipping, tracking information, or delivery, please contact us:

Email: support@varelloclub.com

Acceptance of This Policy

By placing an order with Varello Club, you acknowledge that you have read, understood, and accepted this Shipping & Delivery Policy.